Year Established
Mon-Fri: 8:00a-4:30p
Office Hours
Closed 12PM - 1PM for lunch
1-270-988-2600
City Clerk Office
1-270-988-3601
Salem Sewer Plant
DEPARTMENTS
CITY HALL
City Commission:
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Mayor Gary Damron
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Commissioner Brandon Deboe
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Commissioner Craig Dossett
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Commissioner Darryl Chittenden
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Commissioner Tiffany Newcomb
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City Staff:
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Paige Taylor – City Clerk
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Linda Fox– Assistant City Clerk
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Donnie Willbanks – Sewer Superintendent
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Keith Wilcox– Assistant Sewer Superintendent
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WATER AND SEWER
CCR
2022 Salem Water System annual water quality report is available. This report contains important information about your drinking water. Please click the link below to view your 2020 annual water quality report or to request a paper copy call +12709882600.
CCR 2024 Water Quality Report
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Terms
Salem Water and Sewer expressly reserves the right to disconnect, confiscate unauthorized devices, and / or discontinue service or any other connection with or without notice where Salem Water and Sewer discovers, finds or is otherwise made aware of any such installation that poses a threat to the supply, public health or public safety.
Salem Water and Sewer cannot guarantee uninterrupted service and will not be responsible for any claims arising out of the failure to deliver continuous service.
Charges and Billing Information
Owner deposit: $100.00
Renter deposit: $200.00
Reconnect Fee: $25.00
Disconnect Fee: $25.00
Reconnection fee for nonpayment disconnect: $50.00
New Water Meter Service Connection: $1500
New Sewer Service Connection: $1000
Customers will pay monthly bills understanding that ten percent (10%) of the charges will be added if the bill is not paid by the 10th of the month. Delinquent notices will be sent on the 15th with disconnection occurring 5 working days after the 15th.
To resume service, all charges and penalties plus a $50.00 disconnection and re-connection charge must be paid. If a customer does not currently have a deposit with the water department and the service is disconnected for non-payment, customers must then pay all charges plus a deposit as is then
being charged.
Bills begin generating as soon as a meter is set and made active.
Bill Pay
City of Salem Water and Sewer customers can pay their bills by phone by calling the office at +12709882600 during open hours and pay with a credit or debit card. Customers can also drop a payment in the drop box, come through the drive through window, or enter the lobby at City Hall located at 111 Court Street, Salem, KY, 42078. The City of Salem now
offers online paying of water and sewer bills.
PROPERTY TAXES
2025 Property Taxes have been mailed out. If paid by 11/30/25 you will receive a 2% discount.
After 11/30/2025 Property Tax amount due will be Face Value.
After 12/31/2020 Property Tax amount will include a 25% penalty.
Bill Pay
City of Salem Water and Sewer customers can pay their bills by phone by calling the office at +12709882600 during open hours and pay with a credit or debit card. Customers can also drop a payment in the drop box, come through the drive through window, or enter the lobby at City Hall located at 111 Court Street, Salem, KY, 42078.